Terms & Conditions

Last Updated: March 24, 2025

Welcome to the online platforms (collectively, the “Services”) operated by XR Double (including its internal creative unit XR Double Lab, its commercial and publishing arm XR Double Records, and any sub-brands such as Xarrallax) (collectively, “we,” “us,” or “our”). By accessing, browsing, or using any part of our Services, you (“user,” “you,” or “your”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please discontinue use of our Services immediately.

These Terms apply to all visitors, users, and others who access or use our Services worldwide, including but not limited to those located in the European Union (EU), the United Kingdom (UK), and the United States (US).

I. DEFINITIONS

I.I SERVICES

Refers to any websites, mobile applications, online stores, digital platforms, or other online services controlled or operated by XR Double, offering physical merchandise, digital content, streaming, subscription services, or other related features.

I.II USER / YOU / YOUR

Refers to any person or entity accessing or using the Services.

I.III CONTENT

Means all text, graphics, music, videos, software, data, trademarks, logos, designs, and other materials or information available through our Services.

I.IV ACCOUNT

Means a registered user profile created to access certain features (for example, making purchases, accessing digital downloads, or streaming).

I.V XR DOUBLE (THE “OWNER”)

The ultimate rights holder of all intellectual property associated with XR Double Lab, XR Double Records, and any sub-brands (such as Xarrallax). XR Double is the primary brand entity.

I.VI XR DOUBLE LAB

The in-house creative production unit responsible for designing and creating Content (for example, logos, graphics, music, brand concepts). All IP rights generated by XR Double Lab are owned by XR Double.

I.VII XR DOUBLE RECORDS

The commercial management and publishing arm for music-related Content. Responsible for distribution, marketing, and potential licensing negotiations of music assets. All final ownership rights remain with XR Double.

I.VIII XARRALLAX (EXAMPLE SUB-BRAND)

A music sub-brand developed within the XR Double ecosystem. All brand assets, music, and related Content are owned by XR Double. Day-to-day management and distribution are handled by XR Double Records.

II. ELIGIBILITY & ACCEPTANCE

II.I LEGAL CAPACITY

  • You must be at least 18 years old (or the legal age of majority in your jurisdiction) to enter into these Terms.
  • If you are a minor in your region, you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

II.II TERRITORIAL REACH

Our Services are available internationally; however, certain features or products may be restricted based on local regulations or logistical constraints.

II.III BINDING AGREEMENT

By visiting or using our Services, you accept these Terms, our Privacy Policy, and any additional policies referenced herein. If you do not agree, please refrain from using our Services.

III. ACCOUNT REGISTRATION & SECURITY

III.I ACCOUNT CREATION

  • Certain features (for example, purchasing products, accessing digital downloads, or streaming services) may require creating an Account.
  • You agree to provide accurate, current, and complete information during registration.

III.II ACCOUNT RESPONSIBILITY

  • You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account.
  • You must immediately notify us of any unauthorized access or breach of security.

III.III ACCOUNT SUSPENSION / TERMINATION

  • We reserve the right to suspend, restrict, or terminate your Account at any time without prior notice if we suspect any violation of these Terms, fraudulent activity, or other misconduct.

IV. SCOPE OF SERVICES

IV.I PHYSICAL PRODUCTS

We may offer tangible goods such as apparel, accessories, vinyl records, CDs, or other merchandise.

IV.II DIGITAL PRODUCTS

These include music, video content, downloads, wallpapers, and other digital files. Once downloaded or accessed, these digital items are generally non-returnable.

IV.III STREAMING & SUBSCRIPTION SERVICES

Our Services may enable you to stream music or videos, access subscription-based content, or receive exclusive digital offerings. Usage rights are subject to license terms specified in these Terms.

IV.IV GEOGRAPHIC AVAILABILITY & THIRD-PARTY RESTRICTIONS

Certain products or features are limited or unavailable in specific regions due to regulatory or logistical restrictions.

IV.V SUB-BRAND STRUCTURE

  • Sub-brands such as Xarrallax operate within the XR Double ecosystem.
  • Music-focused sub-brands are managed by XR Double Records, while ultimate ownership remains with XR Double.
  • If new sub-brands are introduced in the future, they will similarly fall under the XR Double ownership structure unless otherwise specified.

V. PRODUCT ORDERS & PAYMENT

V.I ORDER PROCESS

  • Placing items in your cart does not guarantee availability. Final availability is confirmed when you complete checkout and receive an order confirmation.
  • We reserve the right to accept or reject orders for any lawful reason, including but not limited to stock unavailability, suspected fraud, or pricing errors.

V.II PRICING & TAXES

  • Prices may be displayed in various currencies. Unless otherwise specified, prices do not include international taxes, customs duties, or other fees.
  • You are responsible for such charges based on your local regulations.

V.III PAYMENT METHODS

  • We may accept credit/debit cards, digital wallets, or other payment methods.
  • By submitting your payment information, you represent and warrant that you are authorized to use the payment method.

V.IV BILLING INFORMATION

  • You agree to provide current, complete, and accurate billing details.
  • If the payment method is declined, we may cancel or suspend your order.

V.V FRAUD PREVENTION

  • We reserve the right to request additional verification or refuse to process orders if fraudulent activity is suspected.

VI. SHIPPING, DELIVERY & RISK OF LOSS

VI.I SHIPPING & DELIVERY

  • Estimated shipping times are provided for convenience and are not guaranteed. Delays may occur due to customs, high-volume periods, weather, or other unforeseeable events.
  • We are not liable for any delay or failure to deliver resulting from circumstances beyond our control.

VI.II INTERNATIONAL SHIPMENTS

  • Users located outside the fulfillment region may be subject to customs duties, import fees, and taxes, which are the sole responsibility of the recipient.
  • You assume all risk for compliance with local laws, import regulations, and any associated fees.

VI.III RISK OF LOSS & TITLE

  • Title and risk of loss for purchased items pass to you upon our delivery of the items to the shipping carrier.
  • If items are lost or damaged in transit, please contact the carrier and us to initiate a claim.

VII. RETURNS, REFUNDS & CANCELLATIONS

VII.I DIGITAL PRODUCTS

  • Digital downloads (music, videos, etc.) and streamed content are generally non-returnable once accessed or downloaded.
  • If a digital product is defective or inaccessible, please contact our support. We may offer a replacement or other remedies in our sole discretion.

VII.II PHYSICAL PRODUCTS

  • You may cancel an order before the item has shipped. After shipment, return policies may vary based on your region. Check the FAQ for details.
  • Items such as unsealed CDs, limited-edition collectibles, or custom orders might not be eligible for return.
  • Damaged, defective, or incorrect items must be reported immediately upon delivery with photographic evidence to qualify for exchanges or refunds.

VII.III REFUND PROCESSING

  • Once returns are received and inspected (if applicable), refunds will be processed back to the original payment method.
  • Return shipping costs may be your responsibility unless the return is due to our error.

VIII. LICENSE & INTELLECTUAL PROPERTY RIGHTS

VIII.I OWNERSHIP

  • All music, album artwork, and related materials are the exclusive property of XR Double.
  • Logos, trademarks, brand visuals, and designs are owned by XR Double and created internally by XR Double Lab.
  • “XR Double,” “XR Double Lab,” “XR Double Records,” “Xarrallax,” and any other sub-brand names or marks are protected by international IP laws.

VIII.II NO EXTERNAL CONTRIBUTIONS

  • All creative assets (for example, music, visuals, logos) are produced exclusively in-house by XR Double Lab.
  • No external freelancers, partner studios, or third-party creators are utilized in developing Content.
  • All resultant IP rights remain solely vested in XR Double.

VIII.III LIMITED LICENSE FOR DIGITAL CONTENT

  • When you purchase or access digital products, we grant you a personal, revocable, non-transferable, and limited license for non-commercial use.
  • You may not modify, reproduce, distribute, or publicly display any purchased digital content without prior written consent.

VIII.IV COMMERCIAL REPRESENTATION

  • XR Double Records is authorized to manage, market, distribute, and negotiate the commercial use or licensing of XR Double’s music and related Content.
  • Final ownership and the right to sign binding legal agreements remain with XR Double, unless XR Double explicitly grants limited signing authority to XR Double Records.

VIII.V UNAUTHORIZED USE

  • Any unauthorized use of our Content or the Services, including reverse engineering, extraction of source code, or distribution for commercial gain, is strictly prohibited.
  • We reserve the right to take legal action against any infringements or violations of intellectual property rights.

IX. PROHIBITED CONDUCT

You agree not to:

  • Interfere with or disrupt the Services, servers, or networks connected to the Services.
  • Upload or transmit malicious code, viruses, or any harmful software.
  • Impersonate any individual or entity, or misrepresent your affiliation.
  • Collect or store personal data about other users without their consent.
  • Use the Services for spam, unsolicited advertising, chain letters, or any commercial purpose not expressly authorized.
  • Engage in any illegal or unauthorized activity in connection with the Services.
  • Attempt to circumvent security measures, including unauthorized access to non-public areas.

If we detect or suspect prohibited behavior, we may immediately restrict or terminate your access to the Services.

X. PRIVACY & DATA PROTECTION

X.I EU GDPR & UK GDPR

If you reside in the European Economic Area (EEA) or the UK, we comply with the General Data Protection Regulation (GDPR) and the UK GDPR regarding the processing of your personal data.

X.II US PRIVACY LAWS

For US residents, we strive to align with relevant federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as applicable.

X.III GLOBAL COVERAGE

We take reasonable measures to protect personal information worldwide. However, local laws may vary, and users are responsible for understanding applicable regulations in their regions.

X.IV FURTHER DETAILS

Please review our Privacy Policy for comprehensive information on how we collect, use, store, and protect your data.

XI. DISCLAIMERS

XI.I “AS IS” PROVISION

  • The Services (including all products, content, and features) are provided on an “as is” and “as available” basis.
  • We disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

XI.II NO GUARANTEE

  • We do not guarantee uninterrupted or error-free operation, availability, or that defects will be corrected.
  • We make no warranties or representations regarding the accuracy, reliability, or completeness of any Content.

XI.III THIRD-PARTY CONTENT

  • Our Services may include links or references to third-party websites or resources.
  • We do not endorse and are not responsible for the content, products, or services on or available through those websites.

XII. LIMITATION OF LIABILITY

XII.I NO LIABILITY FOR INDIRECT DAMAGES

To the fullest extent permitted by law, we (and our affiliates, directors, employees) shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our Services.

XII.II MAXIMUM LIABILITY

  • In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the extent permitted by law.
  • In no event will our aggregate liability exceed the total purchase price paid by you for the relevant products or services.

XII.III CONSUMER RIGHTS

Certain laws, such as those in the EU, the UK, or specific US states, may grant users mandatory consumer protection rights that cannot be overridden by contract. These Terms are subject to those specific legal provisions.

XIII. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless XR Double, XR Double Lab, its affiliates, officers, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) resulting from your breach of these Terms, your misuse of the Services, or your violation of any third-party rights.

XIV. SERVICE MODIFICATION & TERMINATION

XIV.I SERVICE MODIFICATION

We reserve the right to modify, suspend, or discontinue any aspect of the Services (including products, content, or features) at any time without prior notice.

XIV.II TERMINATION BY USER

You may discontinue the use of our Services at any time. If you wish to delete your Account, please contact our support.

XIV.III TERMINATION BY US

In our sole discretion, we may suspend or terminate your access to all or part of the Services for any reason, including violation of these Terms, without liability to you.

XV. GOVERNING LAW & DISPUTE RESOLUTION

XV.I GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law provisions.

XV.II VENUE

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in the Republic of Turkey. Users located in the EU, UK, or US retain the right to file claims in accordance with applicable local consumer protection laws.

XV.III MANDATORY CONSUMER RIGHTS

If your local law grants you mandatory consumer protections or dispute resolution mechanisms, those rights take precedence to the extent they apply.

XVI. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the revised Terms, along with an updated “Last Updated” date. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms. We encourage you to check these Terms periodically.

XVII. MISCELLANEOUS PROVISIONS

XVII.I SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain in effect.

XVII.II NO WAIVER

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

XVII.III ASSIGNMENT

We may assign or delegate these Terms and any rights or obligations hereunder without restriction. You may not transfer or assign any rights or obligations under these Terms without our prior written consent.

XVII.IV ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and any other policy referenced, constitute the entire agreement between you and us regarding your use of the Services.

XVII.V ELECTRONIC COMMUNICATIONS

You consent to receive communications from us in an electronic form (for example, email). Any notices provided electronically satisfy any legal requirement that such communications be in writing.

XVIII. CONTACT US

If you have any questions or comments about these Terms & Conditions, or if you wish to report a violation of these Terms, please contact us at:

XR Double Legal & Compliance Department
Email: terms@xrdouble.com

By using our Services, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them. If you do not agree, please stop using our Services immediately.